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Member Organizations
Improving Member Organizations
As a Member Organization you represent your members in the public arena, you do research to help your members and you build a Knowledge Base to give them answers to their questions. This last element can be very challenging: how can you make expert knowledge available to non-experts?
The documents in which the member’s answer can be found, aka ‘the Knowledge Base’, are often written by the domain experts. Domain experts have a different understanding of the knowledge domain and use a different language than non-experts. So, one of the challenges is to make expert documents accessible to non-experts.
And that is exactly what Alexandria.Works does for you. With Alexandria.Works non-experts can query the Knowledge Base in their own natural language and still find the information they are looking for. That is made possible by Alexandria.Works because the search engine understands synonyms and therefore is able to find the right documents, even if the query contains different wordings.
So if you want to make the Knowledge that you create in your Member Organization available to your members directly, without having to consult the experts, than Alexandria.Works is your tool.
Sounds too good to be true? Try it. Request a demo or schedule a test with your own Knowledge Base now.
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