Is your maintenance organization suffering from senior maintenance engineers leaving the organization? We all know that the “baby boomers” are retiring. As a consequence, you are hiring young engineers. But how can you make these young engineers productive faster? How can they prepare future maintenance jobs without having to disturb the remaining senior engineers?
On paper, in a procedure or in the head of an employee (who may already have left the organization), nothing is as frustrating as searching for a maintenance report and not finding it. Especially in a Maintenance Management context. Knowing that the maintenance information you are looking for is there, but not knowing where exactly. With the right tool you can improve your maintenance work and lower your costs.
Knowledge and experience are important assets of every maintenance organization. And these assets reside mainly in the heads of your engineers… and in your maintenance reports. So once the maintenance engineer has left the company, all you have left are the work order reports.
Don’t you want to avoid losing that knowledge when an employee leaves your team or your organization? So, the message is to capture maintenance knowledge whenever possible, and to harvest the knowledge that is already there.
When the past determines the future
Your maintenance reports are probably all over the place. Most of your assets have a very long lifetime. And so does your maintenance systems. Years ago, your maintenance organisation used Word or Excel to capture textual information about work orders. Later you might have implemented a Computerized Maintenance Management System (CMMS) to record details about the maintenance jobs. In such a CMMS focuses mainly on the financial side of maintenance, but textual information may also be included. And then, you might have acquired another production site using yet another way to capture and manage work orders.
As a result your collective maintenance memory is scattered all over the place. And that makes it difficult to find back the information you need to do the job.
With Alexandria.Works your engineers can access all that important maintenance information in an easy way. Just by asking questions in natural language, they can find whatever relevant information in technical documentation, manuals, training material, maintenance reports, etc.
Choose better access to your Maintenance History
What you need is a Search Engine that gives you access to your full maintenance history, regardless of where the work order reports were stored. A Search Engine with which you can regain access to older maintenance information, documentation and manuals. A tool that makes it easy to query that long history of jobs and that gives you access to that part of your maintenance information you thought you had lost.
This is how it works: Alexandria.Works will index all relevant maintenance information automatically from different sources and make them accessible to your engineers. This will allow them to query the reports in natural language and find the relevant maintenance information quickly.
With Alexandria.Works you are able to:
- Keep on using the experience of senior engineers, even after they left the organization
- Make all relevant documentation easily accessible to prepare future maintenance jobs
- Make junior maintenance engineers more productive
- Improve the quality of your work order preparation.
Seeing is believing
Our promise might seem unbelievable. Querying your work order history in natural language? Regaining access to long forgotten maintenance reports? Without upfront investments in information structuring? Read more about our unique search mechanism.
Or get in touch with us and we will prove it to you. Don’t hesitate. Book a demo or a test now.