by Marc Vanderheyden | Oct 21, 2020 | Enterprise Search, Featured
What is Contextual Searching? The practice of running a search that is not naive or blind and has an approach based on search context is termed contextual searching. Why is contextual search important? Imagine searching for a book whose title starts with ‘R’ in an...
by Marc Vanderheyden | Jun 24, 2020 | Knowledge Management, Enterprise Search, Featured
Enterprise Search centralizes your Search Do you recognize this situation? You are looking for an example of a Non-Disclosure Agreement (NDA) to copy it into a new one. You know that there are several of those agreements in your organization’s content systems. But...
by Marc Vanderheyden | Jan 6, 2020 | Featured
On paper, in a procedure or in the head of an employee (who may have left), nothing is as frustrating as searching and not finding. Knowing that the information you are looking for is there, but not knowing where exactly. Choosing and implementing the right Knowledge...
by Marc Vanderheyden | Dec 16, 2019 | Featured
Digital transformation is coming to the legal profession, traditionally known as a rather conservative sector. Digital Transformation has many faces. Using computers to read and understand documents faster is one of these faces. Enterprise Search as part of the...
by Maarten Mellemans | Nov 28, 2019 | Featured
Being customer-friendly, fast and accurate. This is how you would like your company’s Customer Service to work. Preferably with first-line help if possible, through second- and third-line help when needed. But what if there still is room for improvement, what if...
by Marc Vanderheyden | Nov 12, 2019 | Featured
Or why burglars need to improve their language skills before applying for a job in the army You are probably not aware of it, but serendipity plays an important role in search, or at least in the type of search we call ‘discovery’. In this blogpost we share a case in...
